Sony has been riding a high of consumer love after their E3 announcements about the PlayStation 4, but that’s likely to come crashing down over what has just happened. Last night Sony released firmware 4.45 for the PlayStation 3. It’s a minor update, but you’d think you’d be safe updating your system to an officially released update by Sony. Wrong.
The firmware is bricking thousands of PlayStation 3s, mine included. I personally spoke to two different service reps on the phone about the issue, and each one told me the same thing: The system would need to be sent in for servicing and it would cost $100 (plus shipping) to repair it.
Are you fucking kidding me?
There’s a huge thread on the official support forums with just about everyone with a hard drive larger than 500GB reporting that their system is bricked. Sony themselves has admitted that there is an issue with the firmware and removed it, yet they’re going to charge everyone $100 to fix a problem they caused?
Sony had better find a better solution than charging everyone $100 to fix this, and fast. People are already starting to talk about a class action lawsuit over it.